Service management for operational teams

A flexible SaaS platform for bookings, jobs, customers, billing, and messages.

ARC Solutions helps small and medium service companies organize daily work in one secure online system, with affordable monthly plans for customer records, scheduling, workflow tracking, invoicing, documents, support, and WhatsApp-ready communication.

Secure tenant access No-code operations setup No annual lock-in WhatsApp-ready
ARC Operations Live workspace
Open jobs
86
Bookings
31
Invoices
24
NewCustomer booking request
2 min
ReviewJob waiting for approval
18 min
ReadyInvoice prepared
1 hr
Multi-tenant
Separate workspaces for each business
Modules
Enable only the tools each tenant needs
Portal
Customer access for approvals and records
Billing
Plans, storage, and upgrade requests
Trusted by service teams

Companies already using ARC systems to manage real operations.

ARC Solutions supports real service businesses with practical systems for daily work, customer updates, billing, and operational control.

Perri Watch Repairs

Watch repair

Uses ARC systems to support specialist service operations and customer workflow visibility.

DCLAB Digital

Digital Dental CAD services

Uses ARC systems to manage digital service operations and client-facing workflows.

ADG Importacao CNC

Product Sales

Uses ARC systems to manage service operations and customer workflows.

Built-in intelligence for service work

Everything your team needs to resolve requests and move work forward.

Inspired by modern service-management platforms, ARC brings tickets, bookings, workflow, documents, billing, and customer communication into one operational surface.

Job and request management

Track work from intake to completion with statuses, customers, notes, files, invoices, and history in one place.

Configurable workflows

Adapt ARC to watch repair, dental operations, alterations, or other service businesses without rebuilding the system.

Customer communications

Centralize customer conversations, with WhatsApp Business Cloud API integration prepared for live messaging.

Bookings and availability

Manage appointments, team schedules, customer details, and service context from a shared calendar workflow.

Invoices and billing

Create invoices, manage customer billing records, and control tenant subscription plans from the platform area.

Visibility and reporting

Use dashboards and operational summaries to see workload, storage, support, plan requests, and team activity.

Service management features

A clean command center for every request, job, booking, and customer update.

See how ARC brings request intake, job progress, approvals, invoices, documents, and customer communication into one operational workspace.

ARC service workspace
Demo ready
Today
42 active items

Prioritized queues

Give managers and staff a focused list of the next jobs, blocked work, overdue actions, and customer replies.

Customer timeline

Keep notes, documents, approvals, invoices, and messages connected to the customer record.

Workflow visibility

Show every step from capture to resolution so the team knows what changed and what happens next.

Request intake

Capture customer requests from forms, staff entries, and service workflows.

SLA-style tracking

Monitor status, ownership, waiting reasons, and completion progress.

Approvals and billing

Move from quote to approval, invoice, payment follow-up, and completion.

Automation path

Prepare the workspace for templates, AI summaries, reminders, and routing.

Automation-ready operations

Design the process once, then let the team work from a clear queue.

ARC keeps operational flow visible: intake, assignment, status changes, customer updates, documents, quotes, invoices, and support requests. As the platform grows, these surfaces are ready for AI summaries, templates, and workflow automation.

1. Capture

Customer request, booking, job details, files, and communication enter the workspace.

2. Route

Assign the right user, bench, department, module, or service workflow.

3. Resolve

Track status, notes, invoices, documents, approvals, and customer updates.

4. Improve

Use dashboards, support history, and plan data to make better operational decisions.

Connect your stack

Ready for the tools service businesses already use.

WhatsApp Business Email Customer Portal Calendar Invoices Documents Stripe-ready Billing OpenAI-ready Workflows Domain & SSL Role-Based Access
Products

Choose the SaaS workspace for your business.

Compare plans
Repair Management

Watch Repair Management

Workshop management for watch repair businesses: customers, repairs, quotes, labels, invoices, calendar, and technician workflow.

Healthcare

Dental Practice

Dental practice workflow for patient cases, appliances, treatment repairs, lab work, appointments, invoices, and customer portal support.

Booking

Dress Alteration Booking

Online booking and workflow management for clothing alterations, bridal fittings, bespoke tailoring, garment restoration, and sewing classes.

Sales Operations

Product Sales

Inventory feature for products available for sale, including catalogue details, price, stock, and availability.

Plans

Clear monthly subscription options for growing teams.

ARC is priced to stay accessible for small and medium companies. There is no annual lock-in: tenants choose a plan, pay monthly, and keep access to the system while the selected plan is paid and the account remains in good standing.

ARC TEST SUBSCRIPTION

£ 1.00
per month
  • 5 users
  • 200 repairs/month
  • 10 GB storage
Monthly access, no annual contract required.
Choose plan

Starter

£ 49.00
per month
  • 5 users
  • 200 repairs/month
  • 10 GB storage
Monthly access, no annual contract required.
Choose plan

Professional

£ 99.00
per month
  • 15 users
  • 600 repairs/month
  • 50 GB storage
Monthly access, no annual contract required.
Choose plan

Business

£ 179.00
per month
  • 25 users
  • 1000 repairs/month
  • 150 GB storage
Monthly access, no annual contract required.
Choose plan

Scale

£ 299.00
per month
  • 50 users
  • Unlimited repairs
  • 300 GB storage
Monthly access, no annual contract required.
Choose plan
Implementation

Smooth onboarding with a practical setup path.

ARC can prepare the tenant workspace, branding, modules, plans, user roles, domain, SSL, WhatsApp setup, and operational templates before your team starts using the system.

Kick-off and business workflow review

Tenant, modules, roles, and branding setup

Domain, SSL, email, and WhatsApp preparation

Team training and go-live support

Operational fit

"ARC is built around the daily reality of service teams: jobs, bookings, customer updates, invoices, and accountability."

Fast setup

"Start with a focused product, then expand modules as the business needs more visibility and automation."

Platform control

"The SaaS platform gives ARC central control over tenants, subscriptions, support, documents, and deployment notes."

Get started

Launch a workspace for your service business.

Choose the product workflow and monthly plan that fit your team. When online checkout is available, payment is completed securely through Stripe and ARC prepares your tenant workspace.

Monthly access No annual lock-in Secure tenant login
Select your setup
Choose the workflow, plan, and key details for your business.
Secure checkout
Complete card payment when the selected plan is enabled for online checkout.
Workspace activation
Your tenant URL and first admin login are prepared for go-live.
Access remains available while the selected monthly plan is paid and the account is in good standing.
Purchase details

Start setup

Tell us who the workspace is for and how it should be prepared.

Stripe checkout SSL secured
Plans connected to Stripe continue to secure checkout. If a plan needs manual confirmation, ARC Solutions will save the request and contact you before activation.
You will never be charged until the Stripe checkout page confirms payment.